At MA Virtual Solutions, we understand that finding the right virtual assistant can be a pivotal moment for your business. We’re committed to simplifying this process and ensuring that you receive top-notch support throughout your collaboration with our talented virtual assistants.
Here’s a round-up of our process:
Discovery Call
Your journey begins here, where we focus on your goals and needs. We assess if a virtual assistant is the right solution for you.
VA Recruitment
Our meticulous recruitment process ensures a perfect fit. We screen, interview, and select VAs who match your specific requirements.
Ongoing Support
We provide ongoing support with a dedicated Communication Facilitator, regular check-ins, and valuable benefits. Your success is our priority.
How Our Virtual Assistants Are Selected
Here’s a breakdown of our comprehensive approach to choosing the right virtual assistant tailored to your needs:
1. Talent Screening
Once we’ve comprehended your needs, our team meticulously screens potential virtual assistants. We match their skills and qualifications with your requirements, ensuring a perfect fit. Our goal is to find you a VA who can seamlessly integrate into your workflow.
2. Panel Interview
Our selected VAs then undergo a rigorous Panel Interview. Beyond assessing their technical skills, we evaluate their communication and teamwork abilities. Our commitment is to provide you with not just a skilled VA but also a collaborative partner.
3. Client Interview
We shortlist highly qualified VAs whose skills match your needs and share their resumes with you. You review these resumes and select the VA that aligns best with your objectives. Once you’ve made your selection, we’ll arrange the interview between you and your chosen VA.
4. Orientation
After you’ve selected the perfect VA for you, we kickstart the partnership with an Orientation session. Your VA receives comprehensive guidance on our agency’s processes and your specific expectations. This ensures a smooth transition into working together.
5. Support and Benefits
Your success is our priority. We offer ongoing support and benefits to both clients and VAs. This includes access to training, valuable resources, and additional perks that enhance your experience with our services.